Returns & Exchanges Policy

We hope you love your Harper Lily Baby purchase, but if something isn’t quite right, here’s how returns and exchanges work:

Return Period: We gladly accept returns or exchanges within 10 days of receiving your order.

How to Initiate a Return or Exchange:
Please email us at info@harperlily.co.za to notify us of your intent to return or exchange an item. We’ll guide you through the next steps.

Condition:
Items must be unused, unwashed, and in their original packaging with all tags intact.

Exclusions:

Sale items and gift cards are final sale and cannot be returned or exchanged.

Return shipping is at the customer’s expense unless the item is faulty or incorrect.

Processing Time:
Please allow 5-7 business days for your return or exchange to be processed once received. Refunds will be issued via your original payment method.

If you have any questions, we’re here to help, just pop us a message at info@harperlily.co.za.